Sony Playstation 3 - Rear jacks
From right to left there are four jacks including:
• Audio and Video multi-pin output for TV and/or stereo system.
• Digital audio (Optical) output for surround sound.
• Local Area Network connection.
• HDMI output for video and audio to digital TV and/or HDMI capable
audio/video receiver/home theater system.
PS3 Cable - Composite video/audio - standard
Video resolutions - 480i for analog TV sets
PS3 Cable - Component video/audio - not included.
Video resolutions - 1080p, 1080i, 720p, 480p, 480i
For analog or digital TV sets.
Optical audio cable for digital audio to surround sound processor.
Capable of Dolby Digital 5.1 audio but not Dolby True HD. Use HDMI for Dolby True HD.
How to hookup surround sound
Cable - HDMI - not included.
Video resolutions - 1080p, 1080i, 720p, 480p
For digital TV sets.
Capable of carrying the highest video and the highest audio quality available.
Must have compatible components such as HDTV, Audio/Video receiver
and surround sound loudspeakers to enjoy the top performance levels.
Analog TV hookup using composite video and audio
Standard Playstation 3 hookup to TV using supplied A/V cable
Playstation 3 hookup to HDTV using HDMI cable
How to troubleshoot HDMI picture and sound problems with the SONY PLAYSTATION 3
If You Do Not See A Picture / Hear Sound
Resetting the Video Output Settings (VOS)
1. Make sure the HDMI cable is connected to the [HDMI OUT] port on the back of the PLAYSTATION 3 system. Connect the other end of the HDMI cable into the [HDMI Input] port of the TV or display monitor.
2. While the PLAYSTATION 3 system is in standby mode (red light on the front of the system), hold down the touch-sensitive On/Off button on the front of the system until the system goes into standby mode again . (So the light cycle would go from: red light to --> green light --> then back to red light) This will ensure that you have held down the On/Off button long enough to reset the Video Output Settings.
3. Turn ON the PLAYSTATION 3 and once the system finishes powering up, the Video Output Settings will automatically reset to the standard resolution (or detect the current display output settings of your TV/monitor). [If resetting does not auto-detect your HDTV, see next step below.]
NOTE: As of system software update version 1.60, the PLAYSTATION 3 can automatically detect an HDMI connection to a TV. If the PLAYSTATION 3 is turned on with an HDMI cable connected, the screen for switching video output settings will be displayed automatically. (Does not function unless the TV that is connected by the HDMI cable is turned on.)
As of version 1.80 of the system update for the PLAYSTATION 3, the PLAYSTATION 3 can upscale the video content of PlayStation? format software, PlayStation?2 format software, and DVDs to HD resolution.
If Resetting the Video Output Setting Did NOT Detect Your HDTV Automatically (Certain TV's Only) With certain televisions, the PLAYSTATION 3 may not automatically detect the HDMI source (TV) which it is plugged into, even after resetting the Video Output Setting.
If resetting the Video Output Setting did not work, you may need to follow these steps to manually locate the HDMI source:
1. Connect both the AV Cable and the HDMI cable from the PLAYSTATION 3 to the corresponding (AV and HDMI) ports on your TV.
2. Proceed with resetting the Video Output Setting on the PLAYSTATION 3 again. (Follow these steps, then continue to step 3 below.)
3. Turn the TV channel to the corresponding "Input" or "Video" channel for the AV Cable connection.
4. Manually change the Video Output Settings to HDMI. (Follow these steps, then continue to step 5 below.)
5. Now switch the "Input" or "Video" channel on the TV for the HDMI port the PLAYSTATION 3 is currently plugged into.
6. Accept the display settings for HDMI before the timer runs out (30 seconds). Highlight "Yes" and press the X button.
7. You can now disconnect AV Cable from the PLAYSTATION 3 and the TV, as it is no longer needed.
Manually Change the Video Output Settings
It may be necessary for you to manually change the Video Output Settings to "HDMI" in order to see a picture. To manually change the Video Output Settings on the PLAYSTATION 3:
1. Navigate to the [Settings] icon on the XMB Home menu.
2. Navigate to the [Display Settings] icon and press the X button.
3. Highlight [Video Output Settings] then press the X button.
4. Select HDMI as the connector type on your display.
5. You will then be informed that the console will test the settings for 30 seconds. Press the X button to "Change" the display of the system. [Note: If your TV has multiple "Input" or "Video" channels, (i.e., "Input 1", "Input 2", "Input 3", etc.), you may need to toggle through each "Input" channel on your TV to find the correct one that will display the HDMI picture during the 30 seconds, especially if you do not see a picture.] The system will remain in the selected connector type for 30 seconds.
6. If your display supports HDMI, you will see a screen that asks to accept the setting. Highlight YES and press the X button.
7. You will be asked what resolution you wish to be displayed, AUTOMATIC or MANUAL.
- If you choose AUTOMATIC, the system will configure itself to the highest possible resolution.
- If you choose MANUAL, the system will allow you to select the resolution to be used (1080p, 1080i, 720p, or 480p).
Highlight the resolution you wish to be displayed and press the X button.
8. At this point the PLAYSTATION 3 will prompt whether you wish to "Set Audio Output Settings". (See next section.)
Manually Change the Audio Output Settings
If you do not hear any audio, you should confirm the correct Audio Output Setting is selected for your installation.
The PLAYSTATION 3 allows you to configure the audio output settings separately. To choose the Audio Output Setting:
1. Go to the [Settings] icon in the XMB Home menu.
2. Navigate down to [Sounds Settings] and press the X button.
3. Navigate to [Audio Output Settings] and press the X button.
4. You will be prompted to choose from "Audio Input Connector / SCART / AV MULTI", "Digital Out (optical)", or "HDMI". Highlight the output port of your setup (i.e., HDMI) and press the X button. [Note: If you are using HDMI for video, but using AV cables for audio, you must select the "AV MULTI" option, and NOT the "HDMI port". This is also true if you are using an optical cable for audio (you would select the "Digital Out (optical)" option).]
The audio output of the PLAYSTATION 3 will now output audio from the port you have selected.
Check Your PLAYSTATION 3 System Software Version
Make sure you have the latest system software update installed.
If your PLAYSTATION 3 is connected to the Internet:
1. Go to [Settings] on the XMB Home menu.
2. Select the [System Update] option. Press X.
3. Select the [Update via Internet] option. Press X.
4. The system will look for the latest version of the system software. If you already have the most recent version installed, you will not need to perform anupdate at this time. If you have an older version of the system software, it will prompt you to download the file.
If your PLAYSTATION 3 is not currently connected to the Internet, download the system software update via PC and install to your PLAYSTATION 3 via mass storage device (i.e., USB flash drive).
Check Your HDMI Cable
HDMI is available in several versions. The PLAYSTATION 3 is compatible with HDMI version 1.3 or higher, which will take full advantage of Blu-ray Disc high-definition video. There are also "Type A" and "Type B" connectors. The PLAYSTATION 3 uses the 19-pin Type A HDMI connector, which will allow resolutions up to 1080p. The HDMI cable is not included with the PLAYSTATION 3.
If you are using an HDMI to DVI converter, you may wish to remove this adaptor.
Check Your HD Setup and Equipment
The resolution output (i.e., picture quality) of the PLAYSTATION 3 will depend on three factors:
1. The type of cable used and the inputs available on the TV or display monitor.
2. The maximum resolution the TV or display monitor can support. The PLAYSTATION 3 can output two types of resolution: HD and SD. Refer to the TV or display monitor's owner's manual to check which video modes are supported.
3. The maximum resolution programmed into the source material (movie or game). Refer to the software packaging for information on maximum resolution details or contact the publisher directly.
Restore Default Settings
If, after trying all of the suggestions/steps above, you still cannot get a successful HDMI installation, use the Restore Default Settings option. Once you restore the PLAYSTATION 3 to its default settings, you can follow the HDMI installation steps again.
Additional Troubleshooting
* If you can't get a picture using the HDMI cable after following these instructions, try connecting with the supplied AV Cable instead to see if you can get a successful installation. This will help determine where the problem may be with your particular HMDI setup and/or equipment.
* If using an adaptor, such as an HDMI to DVI converter, try installing the PLAYSTATION 3 without the use of such converters. (For instance, try using the AV cables that came with the PLAYSTATION 3 instead). This may define an issue with the DVI cable or converter. There are many different types of HDMI to DVI converters and the converter may be causing an issue.
* Make sure the HDMI cable is free of any cuts, frays or other visible damage.
* Try using a different HDMI cable on the PLAYSTATION 3.
* If possible, try installing the PS3 system to another TV or display (i.e., monitor). This will help determine whether the issue is with the TV or with the PLAYSTATION 3.
* If possible, try using the HDMI cable you purchased with a different PS3 system.
* Make sure you follow the recommended Proper Electical Connections for the PLAYSTATION 3 system.
* If you need further assistance, please call the number below.
Additional Assistance
If you continue to experience problems or need more assistance, you can contact the Consumer Services Department. As a reminder, please make sure you have confirmed the following common troubleshooting steps before calling, as they may resolve your problem.
* Restore Default Settings
From the XMB menu, go to [Settings] > [System Settings] > [Restore Default Settings]. Once you select Restore Default Settings, you will see a list of settings that will be restored. Scroll through them and press the X button to restore the settings. After the operation is complete, you will see the initial setup screen that appeared the first time you turned on the PLAYSTATION 3. You will need to go through the initial setup process before you can use the PLAYSTATION 3.
* Install the Latest Firmware Update
To check what version of the System Software is currently installed on your PLAYSTATION 3, from the XMB menu go to [Settings] > [System Settings] > [System Information]. The system will display the System Software version number. You can check online to make sure you have the latest version installed.
* Check your Environment
Make sure to allow adequate ventilation to flow from the PLAYSTATION 3's vents (i.e., avoid obstructing the vents with long/shaggy carpet, inadequate airflow from cramped entertainment cabinet setups, etc.). Make sure to also keep the PLAYSTATION 3 away from excessive dust, smoke, steam, extreme temperatures, humidity, or direct sunlight.
Phone Number:
Call 1-800-345-SONY (7669)
Hours of Operation
Monday through Saturday, 6:00 a.m. to 8:00 p.m.
Sunday, 7:00 a.m. to 6:30 p.m., Pacific Time
How do I install the SONY PLAYSTATION3 using Component A/V Cables?
PLAYSTATION 3
Minimum Requirements
* PLAYSTATION 3 computer entertainment system
* SIXAXIS wireless controller (and USB cable)
* AC power cord
* Component AV Cable for PlayStation products (sold separately)
* TV or display monitor with component video/audio inputs
* Internet connection and/or PC connected to the Internet to update the PLAYSTATION 3 system software update
Update the PLAYSTATION 3 system software
Please update your console with the most recent version of the system software. Install the most recent version system software for the PLAYSTATION 3 now.
Additional Resource
Read the Knowledge Base Article on How to Update the PLAYSTATION 3 System Software if you need more information.
You Will Also Need to Know
* The TV "Input" or "Video" channel you need to use for the component ports on your TV.
For instance, if your TV has multiple "Input" or "Video" channels, (i.e., "Input 1", "Input 2", "Input 3", etc.), you will need to toggle through each "Input" channel on your TV until you find the correct channel that displays the component video feed (picture). This is important to remember, especially if you do not see the picture after you connect the Component AV Cable and have configured the PLAYSTATION 3 settings.
(Please refer to the Owner's Manual of your TV for more information on its "Input" channels.)
Component Audio/Video Cable Installation
1. Before you begin:
- Turn OFF the PS3 system using the [MAIN POWER] switch (in the back)
- Unplug the AC power cord from the electrical outlet.
- Turn OFF and unplug the TV
2. Connect the flat end of the Component AV Cable into the [AV MULTI OUT] port on the back of the PLAYSTATION 3 system.
3. Now connect the other ends into the Component Inputs on the back of your TV. The red, blue, and green plugs should go into the Component VIDEO INPUTS, while the separate white and red plugs go into the AUDIO INPUTS (white = left and red = right).
4. Plug the AC power cord for the PLAYSTATION 3 system into an electrical outlet. Turn on the PLAYSTATION 3 by pressing the [Main Power] switch on the rear of the console. A red light should appear on the front of the console indicating power is available.
5. Press the touch-sensitive [On/Off button] on the console front. This will cause the red light to turn green, indicating the PLAYSTATION 3 is now turned on. (The blue light will also appear on the front of the console if you have a disc inserted.)
6. Plug in the TV and turn the power on. Access the input channel on the TV (for example, "Input" or "Line" channel). The input channel will vary between different TV manufacturers. For Sony TVs, the channels are labeled as "Video" channels (i.e., "Video 1", "Video 2", etc.). Use the original remotecontrol for the TV and try to locate the "TV/Video" or "Input" button. This should take you directly to the TV's input channels. For further assistance, please contact the TV manufacturer directly for details.
7. Once the TV is tuned into the proper input channel, you should see a picture from the PS3 system on the screen (i.e., XMB menu).
