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SONY PLAYSTATION 3 INTERNET CONNECTION - Network Setup How to setup network for PS3 connection to internet Once you have physically connected the Playstation 3 to your home network you need to setup the network in the PS3 so you have the proper settings to operate on your network and your internet service. This means going down the on-screen menus and making choices and selecting your proper settings to match your particular setup. On the Playstation 3 -  1. Navigate to the [Settings] icon on the XMB Home menu. 2. Navigate to [Network Settings] and press the X button. 3. Navigate to [Internet Connection] and you will want this to be [Enabled] 4. Navigate to [Internet Connection Settings] 5. Select [YES] when asked [Do you want to Continue?] 6. Select a setting method. You can select EASY or CUSTOM. Select Easy or Custom and adjust the settings. * If you select Easy, then the basic settings are automatically set. * If you select Custom, then you need to enter the settings. Refer to the settings supplied by your Internet service provider. If you select EASY then many of the settings are automatically setup for you, however this may not be what you want. You can try EASY first and if you do not get a successful connection, go back and try CUSTOM. • See below for CUSTOM 7. Select a connection method. You can select WIRED or WIRELESS. 8. Select Operation mode of the network device. You can select AUTO-DETECT or MANUAL. 9. IP Address Setting. You can select AUTOMATIC, MANUAL or PPPoE. Once complete, a list of settings will appear. Press the X button to save settings. Message [SAVE COMPLETED] you can now TEST the connection. You will get a message SUCCEEDED or FAILED. TROUBLESHOOTING and PROBLEMS with your Connection: With all the devices involved and with all of the possible variables associated with networks, not to mention software, it would be very unlikely for you to not run into some problems somewhere at sometime. Hardware devices change, software is updated and communication fails. If you cannot get a successful connection, the best place to start is your internet service provider. They should help you setup your LAN and they should be able to help you with your configuration and network settings for their hardware such as their modem and router. In addition, some help may be provided by online forums such as www.avforums.com, www.ps3chat.com, www.gamespot.com or boardsus.playstation.com. For the PS3 contact SONY but do not expect too much help with network configuration. Network devices such as routers can become complicated when you get involved with all the possible settings. See below for some help with the terminology. CUSTOM: For CUSTOM Select [Custom]. Adjust each item as necessary for the network environment in use. The items displayed vary depending on the settings you have selected. Connection Method Set the method for connecting to the Internet. This setting is available only on PS3? systems that are equipped with the wireless LAN feature. Wired Connection - Make a wired connection using an Ethernet cable Wireless - Make a wireless connection via a wireless LAN (WLAN) WLAN Settings Set the SSID of the access point. This setting is available only on PS3? systems that are equipped with the wireless LAN feature. Scan - Scan for a nearby access point. Select this setting when you do not know the SSID of the access point. The system will detect nearby access points and display information on the SSID and security settings. Enter Manually - Specify the access point by entering its SSID manually using a keyboard. Select this setting when you know the SSID. Automatic - Use the automatic setting feature of the access point. This setting is available only in regions where PS3? systems that support this feature are sold. Select this setting when using an access point that supports automatic setup. Follow the on-screen instructions. WLAN Security Setting Set an encryption key for an access point. This setting is available only on PS3? systems that are equipped with the wireless LAN feature. None - Do not set an encryption key. WEP - Set an encryption key. The encryption key can be entered on the next screen. The encryption key is displayed as a series of asterisks. WPA-PSK / WPA2-PSK Authentication Setting These settings are available only on PS3? systems sold in Korea and are available only on PS3? systems that are equipped with the wireless LAN feature. None - Do not set authentication information. EAP-MD5 - Set authentication information when using public WLAN services. Enter your user ID and password on the next screen. For details, refer to the information supplied by the public WLAN service provider. Ethernet Operation Mode Set the Ethernet data transfer rate and operation method. Usually select [Auto-Detect]. Auto-Detect - Automatically set basic settings. Manual Settings - Manually adjust the Ethernet data transfer rate and operation method. IP Address Setting Set the method for obtaining an IP address when connecting to the Internet. Automatic - Use the IP address allocated by the DHCP server. You can enter the DHCP server host name on the next screen. Manual - Set the IP address manually. You can enter values for the IP address, subnet mask, default router and primary and secondary DNS on the next screen. PPPoE - Connect to the Internet using PPPoE. You can enter your user ID and password on the next screen. DHCP Set the DHCP host name. Usually select [Do Not Set]. Do Not Set - Do not set the DHCP host name. Set - Set the DHCP host name. DNS Setting Set the DNS server. Automatic - Automatically acquire the DNS server address. Manual - Manually enter the DNS server address. MTU Configure the MTU value used when transmitting data. Usually select [Automatic]. Automatic - Automatically set the MTU value. Manual - Specify the maximum size of data packets (in bytes) that can be sent in one transmission. Proxy Server Set the proxy server to be used. Do Not Use - Do not use a proxy server. Use - Use a proxy server. You can enter the proxy server address and port number on the next screen. UPnP Set to enable or disable UPnP (Universal Plug and Play). Enable - Enable UPnP. Disable - Disable UPnP. Hint If set to [Disable], communication with others may be restricted when using the voice / video chat feature or communication features of games. Terminology and Explanations The following may help you understand some of the network terminology. PPPoE (Point-to-Point Protocol over Ethernet) is a specification for connecting multiple computer users on an Ethernet local area network to a remote site through common customer premises equipment, which is the telephone company's term for a modem and similar devices. PPPoE can be used to have an office or building-full of users share a common Digital Subscriber Line (DSL), cable modem, or wireless connection to the Internet. PPPoE combines the Point-to-Point Protocol (PPP), commonly used in dialup connections, with the Ethernet protocol, which supports multiple users in a local area network. The PPP protocol information is encapsulated within an Ethernet frame. PPPoE has the advantage that neither the telephone company nor the Internet service provider (ISP) needs to provide any special support. Unlike dialup connections, DSL and cable modem connections are "always on." Since a number of different users are sharing the same physical connection to the remote service provider, a way is needed to keep track of which user traffic should go to and which user should be billed. PPPoE provides for each user-remote site session to learn each other's network addresses (during an initial exchange called "discovery"). Once a session is established between an individual user and the remote site (for example, an Internet service provider), the session can be monitored for billing purposes. Many apartment houses, hotels, and corporations are now providing shared Internet access over DSL lines using Ethernet and PPPoE. Wired vs. Wireless (WiFi) ? Which to Choose? Wired Networks: Usually less expensive than wireless Provides faster data transmission (up to 1,000MB/sec, but depends on the networking hardware) Works across larger areas (not hampered by wireless limitations) To network computers in different rooms or on different floors of your home, you will need to run cabling throughout the walls or along the baseboards Wireless Networks: Ability to set up computer anywhere, even go outside (within specified distance of home networking hardware) Generally a quicker installation than wired (due to lack of wires and ease of installing laptop wireless networking cards) Easy to expand your home network (just add computers and wireless adapters) It is possible to build a home network using both wired and wireless connections. Usually, the main desktop computer is connected to the router using home networking cable, while laptops and peripheral computers are connected wirelessly using PC and PCI cards. Wireless - What are 802.11a, 802.11b and 802.11g? 802.11a/b/g are protocols, or standards, that describe how data is transmitted wirelessly. The differences among them are the data speed and signal range. 802.11b and 802.11g operate at 2.4GHz and can normally range up to 150 feet. 802.11g combines the best of 802.11a and 802.11b. Currently, most wireless home networking hardware uses 802.11b or 802.11g. Some companies make home networking hardware that is compatible with both 802.11b (more widely used until recently) and 802.11g. While 802.11a works in a frequency range that other products (like electric garage doors, microwaves, etc.) do not operate in, home networking equipment that works with the 802.11a standard is often more expensive than home networking gear that works with 802.11b/g. 802.11b/g satisfies most home networking users. What is WEP (Wired Equivalent Privacy)? Wired Equivalent Privacy (WEP) is the encryption algorithm built into the 802.11 (Wi-Fi) standard. WEP encryption uses the RC4 stream cipher with 40 or 104 bit keys and a 24 bit initialization vector. WEP Key Generation Most 802.11 devices allow WEP keys to be entered using an ASCII passphrase or in hexidecimal format. The conversion between these two formats is an industry standard which is shared by almost all vendors of 802.11 equipment. Some 802.11 devices have difficulty using ASCII passphrases or use a non-standard conversion algorithm. For those devices, you will need to use the hexadecimal version of your WEP key. WEP Security Issues WEP has led a troubled existence due to many security issues. The security issues with Wired Equivalent Privacy (WEP) include: 1. A high percentage of wireless networks have WEP disabled because of the administrative overhead of maintaining a shared WEP key. 2. WEP has the same problem as all systems based upon shared keys: any secret held by more than one person soon becomes public knowledge. 3. The initialization vector that seeds the WEP algorithm is sent in the clear. 4. The WEP checksum is linear and predictable. The number and scope of difficulties with WEP security have led to the creation of WPA (Wireless Protected Access). What is a cable modem? The word "modem" is a contraction of "modulator/demodulator." A telephone modem, for example, takes digital signals from your computer and modulates them into sound waves for transmission over voice telephone lines. At the receiving end, the sound waves are demodulated back into digital signals. In contrast, a cable modem doesn't deal with sound. Instead, it filters and forwards packets sent down a common cable to a group of subscribers, making sure you get your packets and ignoring all the rest. LAN local area network A local area network is a short-distance network used to link a group of computers together. 10BaseT Ethernet is the most commonly used form of LAN. A piece of hardware called a hub serves as the common wiring point, enabling data to be sent from one machine to another over the network. LANs are typically limited to distances of less than 500 meters and provide low-cost, high-bandwidth networking capabilities within a small geographical area. Ethernet Ethernet is a standard for connecting computers into a local area network (LAN). The most common form of Ethernet is called 10BaseT, which denotes a peak transmission speed of 10 mbps using copper twisted-pair cable. 100BaseT Another term for fast Ethernet, an upgraded standard for connecting computers into a local area network (LAN). 100BaseT Ethernet works just like regular Ethernet except that it can transfer data at a peak rate of 100 mbps. It's also more expensive and less common than its slower 10BaseT sibling. What is a SSID? The SSID (Service Set IDentifier) is a token which identifies an 802.11 (Wi-Fi) network. The SSID is a secret key which is set by the network administrator. You must know the SSID to join an 802.11 network. However, the SSID can be discovered by network sniffing. By default, the SSID is part of the packet header for every packet sent over the WLAN. SSID Security Issues The fact that the SSID is a secret key instead of a public key creates a key management problem for the network administrator. Every user of the network must configure the SSID into their system. If the network administrator seeks to lock a user out of the network, the administrator must change the SSID of the network, which will require reconfiguration of the SSID on every network node. Some 802.11 NICs allow you to configure several SSIDs at one time. Default SSID's Most 802.11 access point vendors allow the use of an SSID of "any" to enable an 802.11 NIC to connect to any 802.11 network. This is known to work with wireless equipment from Buffalo Technologies, Cisco, D-Link, Enterasys, Intermec, Lucent, and Proxim. Other default SSID's include "tsunami", "101", "RoamAbout Default Network Name", "Default SSID", and "Compaq". Disabling SSID Broadcasting Many Wireless Access Point (WAP) vendors have added a configuration option which lets you disable broadcasting of the SSID. This adds little security because it is only able to prevent the SSID from being broadcast with Probe Request and Beacon frames. The SSID must be broadcast with Probe Response frames. In addition, the wireless access cards will broadcast the SSID in their Association and Reassociation frames. Because of this, the SSID cannot be considered a valid security tool. An SSID by any other name The SSID is also referred to as the ESSID (Extended Service Set IDentifier). Some vendors refer to the SSID as the "network name." What is an IP address? The Internet is a collection of networks called autonomous systems (ASes). Each AS is managed by different authorities and contains its own internal network of routers and subnetworks. An AS is connected to other ASes via gateway routers and external connections. It may be directly connected to other ASes or go through Internet exchange points. Each AS has its own IP network address or range of IP network addresses. Routers are like traffic cops at the network interconnection point. They know the IP network addresses of connected networks and forward packets appropriately. Every computer on the Internet must have a unique address. IP supports unique addresses by way of a hierarchical addressing scheme. An IP address is a unique number that contains two parts: a network address and host address. The network address is used when forwarding packets across interconnected networks. It defines the destination network, and routers along the way know how to forward the packet based on the network address. When the packet arrives at the destination network, the host portion of the IP address identifies the destination. DNS Short for Domain Name Service or Server, an Internet service that translates domain names (www.website.com) into IP addresses (192.102.44.2). Because domain names are alphabetic, they're easier to remember for humans. The Internet however, is really based on IP addresses. Every time you use a domain name, therefore, a DNS service must translate the name into the corresponding IP address. For example, the domain name www.google.com might translate to 198.105.74.4. The DNS system is, in fact, its own network. If one DNS server doesn't know how to translate a particular domain name, it asks another one, and so on, until the correct IP address is returned. Each Internet Service Provider usually provides its own DNS Servers for its customers. Because you can't use DNS names until you have a working DNS service, the DNS servers have to be identified by their IP addresses. Because the DNS service is so crucial, it is normal for ISPs to provide more than one DNS server, so that the DNS service can continue even if one DNS server fails. So the network configuration usually includes two or three IP addresses of DNS servers such as a primary and an alternate. DHCP Short for Dynamic Host Configuration Protocol, a protocol for assigning dynamic IP addresses to devices on a network. With dynamic addressing, a device can have a different IP address every time it connects to the network. In some systems, the device's IP address can even change while it is still connected. DHCP also supports a mix of static and dynamic IP addresses. Dynamic addressing simplifies network administration because the software keeps track of IP addresses rather than requiring an administrator to manage the task. This means that a new computer can be added to a network without the hassle of manually assigning it a unique IP address. Many ISPs use dynamic IP addressing for dial-up users. What is a Subnet Mask? A mask used to determine what subnet an IP address belongs to. An IP address has two components, the network address and the host address. For example, consider the IP address 150.215.017.009. Assuming this is part of a Class B network, the first two numbers (150.215) represent the Class B network address, and the second two numbers (017.009) identify a particular host on this network. Subnetting enables the network administrator to further divide the host part of the address into two or more subnets. In this case, a part of the host address is reserved to identify the particular subnet. This is easier to see if we show the IP address in BINARY format. The full address is: 10010110.11010111.00010001.00001001 The Class B network part is: 10010110.11010111 and the host address is 00010001.00001001 If this network is divided into 14 subnets, however, then the first 4 bits of the host address (0001) are reserved for identifying the subnet. The subnet mask is the network address plus the bits reserved for identifying the subnetwork. (By convention, the bits for the network address are all set to 1.) In this case, therefore, the subnet mask would be 11111111.11111111.11110000.00000000. It's called a mask because it can be used to identify the subnet to which an IP address belongs by performing a bitwise AND operation on the mask and the IP address. The result is the subnetwork address: Subnet Mask 255.255.240.000 11111111.11111111.11110000.00000000 IP Address 150.215.017.009 10010110.11010111.00010001.00001001 Subnet Address 150.215.016.000 10010110.11010111.00010000.00000000 The subnet address, therefore, is 150.215.016.000. A Subnet mask of 255.255.255.0 is very common. BINARY numbers consist of only two digits, 0 and 1 but in digital devices they can represent decimal numbers by adding, right to left, and doubling each position. 0000 0000 = 0 0000 0001 = 1 0000 0111 = 7 0000 1000 = 8 0000 1111 = 15 0001 0000 = 16 0010 0000 = 32 0100 0000 = 64 1000 0000 = 128 1111 1111 = 255 MSO - (Head-End) Multiple Service Operator - Network (Cable company Central Office hardware facilities) NAT Network Address Translation, technique used to share a single IP address to provide internet access to a LAN. Network Interface Card A Network Interface Card (NIC) is a plug-in circuit board installed in an expansion slot of the user's computer. The NIC (also called an Ethernet card) takes parallel data from the computer, converts it to serial data, packets it, and sends it out over a 10BaseT cable. OS (Operating System) The basic software that allows application programs to access a computer?s hardware resources. HFC Hybrid Fiber Coax - Combination fiber optic and coaxial cable network. Status indicators (LEDs) for your network devices: You can tell from looking at the lights (usually green or red) on your network hardware if something is wrong. The normal state of a light can be ON, OFF, or Blinking and could be green or red for example. Power indicator - Tells you if the device has power, should be solid ON (red or green). If OFF, indicates No Power. Cable indicator - The normal state is solid green. If the Cable Light Is Off, then the modem is not detecting the downstream radio frequency (RF) signal provided by the cable network. Possibly need to reset the device by unplugging power and waiting 2 mins. then plug back in. LAN indicator - If the LAN light is on, the Cable Modem's Ethernet port is connected to the computer correctly. If the modem is having problems transferring data, check the Cable light to determine the state of the modem. If the LAN light is off, the modem is not detecting the Ethernet network interface card. Possible Solutions: 1. Make sure the cable between your computer?s Ethernet card and the modem is securely fastened at each end. 2. There may be a green ?carrier detect? light on the back of the Ethernet card. It should be a steady green. If the cable is securely connected, then the Ethernet card may have loosened from its socket. Open up the computer and make sure the card is firmly seated in place. 3. If you have plugged a hub into the port, you need to use a crossover Ethernet cable instead of a straight through (patch) cable. 4. Try replacing the cable between the modem and the Ethernet card. 5. If the problem persists, it could indicate a problem with the Ethernet card or the modem. Contact the manufacturer of the Ethernet card or your cable provider (ISP). Receive Data indicator - The RX Light flickering On and Off indicates that the cable network is successfully receiving data. If the RX light is off, then the cable network is not receiving data from the modem. Transmit Data indicator - The TX Light flickering On and Off indicates that the cable network is successfully transmitting data. If the TX light is off, then the cable network is not transmitting data to the modem. PLAYSTATION 3 Software Check Your PLAYSTATION 3 System Software Version Make sure you have the latest system software update installed. If your PLAYSTATION 3 is connected to the Internet: 1. Go to [Settings] on the XMB Home menu. 2. Select the [System Update] option. Press X. 3. Select the [Update via Internet] option. Press X. 4. The system will look for the latest version of the system software. If you already have the most recent version installed, you will not need to perform anupdate at this time. If you have an older version of the system software, it will prompt you to download the file. If your PLAYSTATION 3 is not currently connected to the Internet, download the system software update via PC and install to your PLAYSTATION 3 via mass storage device (i.e., USB flash drive). Additional Troubleshooting Additional Assistance If you continue to experience problems or need more assistance, you can contact the Consumer Services Department. As a reminder, please make sure you have confirmed the following common troubleshooting steps before calling, as they may resolve your problem. * Restore Default Settings From the XMB menu, go to [Settings] > [System Settings] > [Restore Default Settings]. Once you select Restore Default Settings, you will see a list of settings that will be restored. Scroll through them and press the X button to restore the settings. After the operation is complete, you will see the initial setup screen that appeared the first time you turned on the PLAYSTATION 3. You will need to go through the initial setup process before you can use the PLAYSTATION 3. * Install the Latest Firmware Update To check what version of the System Software is currently installed on your PLAYSTATION 3, from the XMB menu go to [Settings] > [System Settings] > [System Information]. The system will display the System Software version number. You can check online to make sure you have the latest version installed. * Check your Environment Make sure to allow adequate ventilation to flow from the PLAYSTATION 3's vents (i.e., avoid obstructing the vents with long/shaggy carpet, inadequate airflow from cramped entertainment cabinet setups, etc.). Make sure to also keep the PLAYSTATION 3 away from excessive dust, smoke, steam, extreme temperatures, humidity, or direct sunlight. Phone Number: 1-800-345-SONY (7669) Hours of Operation Monday through Saturday, 6:00 a.m. to 8:00 p.m. Sunday, 7:00 a.m. to 6:30 p.m., Pacific Time PLAYSTATION 3 * Internet connection and/or PC connected to the Internet to update the PLAYSTATION 3 system software update 1. Before you begin: - Turn OFF the PS3 system using the [MAIN POWER] switch (in the back) - Unplug the AC power cord from the electrical outlet. - Turn OFF and unplug the TV 2. 4. Plug the AC power cord for the PLAYSTATION 3 system into an electrical outlet. Turn on the PLAYSTATION 3 by pressing the [Main Power] switch on the rear of the console. A red light should appear on the front of the console indicating power is available. 5. Press the touch-sensitive [On/Off button] on the console front. This will cause the red light to turn green, indicating the PLAYSTATION 3 is now turned on. (The blue light will also appear on the front of the console if you have a disc inserted.) 6. Plug in the TV and turn the power on. Access the input channel on the TV (for example, "Input" or "Line" channel). The input channel will vary between different TV manufacturers. For Sony TVs, the channels are labeled as "Video" channels (i.e., "Video 1", "Video 2", etc.). Use the original remote control for the TV and try to locate the "TV/Video" or "Input" button. This should take you directly to the TV's input channels. For further assistance, please contact the TV manufacturer directly for details. 7. Once the TV is tuned into the proper input channel, you should see a picture from the PS3 system on the screen (i.e., XMB menu). PREVIOUS PAGE - Playstation 3 internet connection • PS3 Network Setup for Internet Connection • What's the best way to get connected to the internet? click here |